Azco Biotech offers Premeir support plans or can customize one to meet your specific needs.  Azco specializes in services for the following nucleic acid synthesis and detection instruments:

Let Azco be your one-stop for all of your instrument service needs.

Plans Offered

Azco Premeir On-Site Support Plan

This plan  includes:

• Scheduled preventative maintenance visits
• Priority Response On-site service
• Priority Technical Telephone support
• Applications Support
• Travel, Parts (less consumables), Labor
• Azco Exchange Program - we provide you a system while we repair yours!

This plan is designed to provide you the maximum up-time for your laboratory instruments and greatest peace of mind.

Azco Basic On-Site Support Plan

This plan includes:

• Priority Response On-site service
• Priority Technical Telephone support
• Applications Support
• Travel, Parts (less consumables), Labor
• Azco Exchange Program - we provide you a system while we repair yours!

This plan is designed to give you piece of mind knowing that if something breaks you will have a trained engineer in your laboratory to get you back up and running as soon as possible.

Azco Basic Mail-In Support Plan

This plan includes:

• Priority Response "Mail-In" Service
• Priority Technical Telephone support
• Applications Support
• Parts (less consumables), Labor
• Azco Exchange Program - we provide you a system while we repair yours!

Many instruments, such as PCR machines, can simply be sent in for repairs and refurbishing should they fail.  This is a cost-effective plan that allows you to simply send us your instrument should it fail and our engineers will repair it and have it back to you as rapidly as possible.